You've got questions? We've got answers!
If you have a question that isn't answered here please call us at 203-791-0531
Do you take special order requests?
We always try to accommodate your requests. Some of the vendors that we deal with are more flexible with their minimum quantities, and some are rather strict. It is always good to ask - We are happy to do it whenever we can.
I am looking for a good deal - do you ever offer coupons or discounts?
We do! The best way to guarantee that you get the latest coupons and exclusive deals is to sign up to our mailing list (here). Occasionally you may be able to find a coupon attached to an ad we have in a newspaper or publication.
Can I make a purchase over the phone?
Sure! We can gladly help you out over the phone. Whether you know what you want to buy, or you need us to pick something out for you, we can do it all for you. Be sure to have your credit card ready and give us a call at 203-791-0531.
Do you offer shipping?
We are happy to ship items that you purchase from us. We ship using UPS or USPS Priority Mail. Price varies depending on size, weight and distance. Orders placed with us usually ship within 2 business days.
What is your return policy?
We want you to be happy with your purchase and offer a very flexible return policy. We will gladly exchange or refund any purchase that doesn't meet your needs or expectations. The exception to this policy would be our SALE items - these items are a final sale. Merchandise must be returned unopened and in its original packaging. For returns that were purchased in person - We will refund you your original purchase price using your original form of payment as long as you have your receipt. Returns without a receipt will receive the current price and a store credit. For returns on orders that were purchased online and shipped - We ask that you please call us at 203-791-0531 to start the return process. You have 30 days from the date of purchase to request a return.
I cannot find my Gift Certificate. Can it be replaced?
Unfortunately gift cards/gift certificates cannot be replaced if lost or stolen.